Newsflash

Melbourne, Australia (PRWEB) October 24, 2007 -- One in two Australians no longer wants to deal directly with a bank for their mortgage, according to a research just released by Global Reviews (www.globalreviews.com).

 

 

 

As the market for mortgages has become more competitive, finding the best product has become a time-consuming and confusing process. The research reveals that consumers have responded by turning to mortgage brokers. 57% of people preferred a broker because they could get a comparison of different mortgages without spending time doing research.

 

Mortgage brokers were also seen as more focused on consumer needs. Worryingly for banks, just 15% of respondents said that banks understood their mortgage needs, whilst more than twice that number - 33% - felt this way about mortgage brokers.

 

According to Barbara Kallis, Research Director at Global Reviews, much of this sentiment can be traced to the type of interaction that many brokers provide.

 

"When a customer visits a mortgage broker they feel a sense of understanding - the right questions are often asked by the broker, who then makes a specific recommendation. Our research has found this needs-based experience is often missing in bank branches," she said.

 

The news isn't all bad for banks, though, with banking relationships still playing a vital role. Approximately two thirds of respondents said they took out a mortgage with their bank because of an existing relationship.

 

On the question of how to get the lowest mortgage rate, consumers have mixed opinions. 25% of people went to brokers to "get a better deal" by avoiding the banks, whilst 25% went to banks to deal directly in order to get a lower rate.

 

The internet has now become a vital part of researching and selecting a mortgage. 65% of people with a mortgage had visited a website to conduct research, with the vast majority visiting a bank's site at some point in the process. In contrast, just 37% of people visited a mortgage broker website. Applying in person at a branch is still the most popular way of taking out a mortgage - and the most preferred.

 

About Global Reviews

 

Global Reviews helps clients improve their business performance by measuring and improving customer experience. With offices in Australia and the UK, financial services clients include: NAB, ANZ, HSBC, Citibank, Westpac, Wizard, GE, ING Direct, Aussie, Lloyds, Suncorp, and others. Global Reviews Benchmarks customer experience across key communication channels including online, contact centre and branch network. More information can be obtained from www.globalreviews.com

 

This research, the "Mortgages Industry Monitor 2007", was conducted online by Global Reviews and involved surveying over 1,000 Australians.

 

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When Your Bank Won't Lend You Money PDF Print E-mail
Written by Administrator   
Monday, 09 August 2004
There comes a time in everyone's life when some sort of financial aid is needed. These situations become very hard to get through for most people, simply because financial education is not something we are often thought at school or home. There are several financial instruments available which can help us get out of these financial meltdowns.

The kind of financial instrument we use depends on our situation, some will need a greater amount of money because they are property owners, some will need less because they live in an apartment, others have an extra car which needs maintenance, etc. So for most of these situations we usually turn to banks to lend us a hand through personal loans, credit cards or lines of credit, etc.

But what happens when the banks won't lend us the funds we desperately need?. At this point we are desperate for a solution and the fact is that there are many of them. We will proceed to list some of them as follows:

Payday Loans: This particular instrument has bailed out of trouble so many people that businesses have based their services around this concept. Payday loans are, as the name implies, loans which are given after the applicant has provided certain information such as the name and phone number of the company were he/she is employed, a checking account number (to deposit the funds), some may ask for social security, etc. This type of loan is expected to be paid within 10-15 days when the next paycheck is received. Some may extend this period to 20 days or even a month. Payday Advance Loans are normally used to cover daily expenses and payments which need to be taken care of immediately.

Settlement Loans: People who have had accidents while working, etc. often incur in significant and unexpected expenses throughout the litigation process. In order for the plaintiff to remain financially solvent he/she may use a settlement loan to cover medical bills, court fees, rent, private investigators, lost wages, etc. This instrument is often provided by underwriters and insurance companies.

Annuity Cash-outs: Annuities work very similarly to Certificate of Deposit Accounts (CDs) in other words, funds are first paid to a financial institution such as a bank or an insurance company so that the money invested may grow at either fixed or variable rates which are usually tax-deferred during the accrual process. This instrument can also be cashed out to cover expenses.

As you see these options are available to everyone depending on the situation. The bottom line is to realize that there always are options regardless of the bank's willingness to lend the funds.

 

PPICash provides more information about structured settlement advances. Get great tips and learn how to sell annuity payments or sell mortgage notes from an expert and trusted source. Visit us today!.

 

Last Updated ( Monday, 21 January 2008 )
 
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